Terms of service

OVERVIEW

Welcome to Meowlunara.

Throughout these Terms, the words “we,” “us,” and “our” refer to Meowlunara. Meowlunara operates this website and online store, including all information, content, features, tools, products, and services made available through it (collectively, the “Services”), in order to provide customers with a convenient and curated shopping experience.

Meowlunara is powered by Shopify Inc., which provides the ecommerce platform that allows us to offer the Services to you.

These Terms of Service (“Terms”) govern your access to and use of the Services, together with any additional policies referenced in these Terms. Please review them carefully, as they contain important information concerning your legal rights, warranty disclaimers, and limitations of liability.

By accessing or using any part of the Services, you agree to these Terms and our Privacy Policy. If you do not agree, you should not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your state or province of residence and that you have given permission for any minor dependents to use the Services through devices that you own, purchase, or manage.

When using the Services, including browsing our store or purchasing products or services, you may be required to provide information such as your email address, billing details, payment information, and shipping information. You confirm that all information you provide is accurate, current, and complete and that you have the legal right to provide such information.

You are responsible for keeping your account credentials secure and for all activities conducted through your account. Your account may not be sold, transferred, assigned, or licensed to another person.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display our products and services as accurately as possible. However, product colors and appearance may vary depending on the device, screen settings, and configuration used to view our store.

We cannot guarantee that the appearance or quality of products or services purchased will exactly match your expectations or appear identical to the images displayed online.

Product descriptions may be revised at any time without prior notice at our discretion. We may discontinue products at any time and may limit product quantities available to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

Submitting an order constitutes an offer to purchase. Meowlunara reserves the right to accept or reject any order at its discretion.

An order is not considered accepted until Meowlunara confirms acceptance and payment has been successfully received and processed.

Please carefully review your order before submitting it, as we may not be able to accommodate cancellation requests after an order has been accepted.

If we reject, change, or cancel an order, we will make reasonable efforts to notify you using the email address, billing information, or phone number provided when the order was placed.

All purchases are eligible for returns or exchanges only as provided in our Refund Policy.

You confirm that products purchased through our Services are intended for personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotional offers may be changed at any time without notice.

The price charged will be the price shown at the time your order is submitted and will appear in your order confirmation. Unless specifically stated otherwise, listed prices do not include taxes, shipping fees, handling charges, customs duties, or import fees.

Prices offered through our online store may differ from prices offered through physical locations, third-party marketplaces, or other sales channels.

From time to time, we may provide promotions governed by separate terms and conditions. If promotional terms conflict with these Terms, the promotional terms will apply.

You agree to provide accurate, complete, and current purchase, payment, and account information and to promptly update details such as your email address, credit card information, and expiration dates when necessary.

You represent and warrant that:

  1. The payment information you provide is accurate and complete.

  2. You are authorized to use the payment method provided.

  3. Charges made through your payment method will be honored by your financial institution.

  4. You will pay all charges associated with your purchase, including applicable shipping, handling, and taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for delays related to shipping or delivery.

All estimated delivery times are provided for reference only and are not guaranteed. Delays caused by carriers, customs processing, or circumstances beyond our reasonable control are not the responsibility of Meowlunara.

Once products are transferred to the shipping carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

The Services, including trademarks, brand elements, text, graphics, photographs, product reviews, videos, audio, designs, layouts, and other content, are owned by Meowlunara, its affiliates, or licensors and are protected by applicable U.S. and international intellectual property laws.

These Terms allow you to use the Services solely for personal and non-commercial purposes.

Without our prior written authorization, you may not reproduce, distribute, alter, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit materials available through the Services.

Except where expressly stated, these Terms do not grant you any license or ownership rights under any patent, trademark, copyright, or other intellectual property belonging to Meowlunara, Shopify, or any third party.

Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted remain reserved by Meowlunara.

The Meowlunara name, logo, product names, service names, designs, and slogans are trademarks of Meowlunara or its affiliates or licensors and may not be used without prior written permission.

Shopify names, logos, products, services, designs, and slogans are trademarks of Shopify. Other trademarks appearing through the Services belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

The Services may provide access to third-party tools that we do not monitor, control, or manage.

You acknowledge that these tools are provided on an “as is” and “as available” basis, without warranties, representations, conditions, or endorsement of any kind.

Meowlunara will not be responsible for any liability arising from your use of optional third-party tools.

Your use of such tools is entirely at your own discretion and risk. You should review and understand the terms provided by the relevant third-party provider before using them.

We may introduce additional tools, resources, or features in the future. These additions will also be considered part of the Services and will remain subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links, materials, or embedded functionality provided by third parties.

We are not responsible for reviewing, verifying, or evaluating the accuracy or content of third-party websites or materials.

If you leave our Services to access third-party websites, you do so at your own risk.

Meowlunara is not responsible for loss or damage resulting from your access to third-party websites or from your purchase or use of third-party products, services, content, or resources.

Please carefully review the policies and practices of third parties before entering into any transaction.

Questions, complaints, or claims concerning third-party products or services should be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.]

Meowlunara is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made through our store are transactions directly between you and Meowlunara.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Meowlunara, including any injury, damage, or loss resulting from products or services purchased through our store.

You expressly release Shopify and its affiliates from claims, damages, or liabilities arising from or related to transactions and purchases made with Meowlunara.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is governed by our Privacy Policy.

Certain information may also be governed by Shopify’s Privacy Policy, available here.

By using the Services, you acknowledge that you have reviewed these privacy policies.

Because our Services are hosted by Shopify, Shopify may collect and process information relating to your access and use of the Services in order to operate and improve the platform.

Information you submit may be transmitted to Shopify and other service providers, including providers located outside the country where you reside.

Please review our Privacy Policy for additional information regarding how Meowlunara, Shopify, and our service providers process your information.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise provide suggestions, reviews, ideas, feedback, proposals, plans, or similar content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, edit, publish, distribute, and display that Feedback in any medium for any purpose, including commercial purposes.

We may use Feedback to operate, evaluate, improve, promote, and develop the Services.

You represent and warrant that:

  1. You own or have the necessary rights to submit the Feedback.

  2. You have disclosed any compensation or incentive received in connection with your Feedback.

  3. Your Feedback complies with these Terms.

We are not required to keep Feedback confidential, provide compensation for Feedback, or respond to Feedback.

We may monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or in violation of intellectual property rights or these Terms.

Your Feedback must not violate the rights of any third party, including copyright, trademark, privacy, personality, or proprietary rights.

Feedback must not contain unlawful, abusive, obscene, or malicious content, viruses, malware, or other materials that could interfere with the operation of the Services.

You may not use a false email address, impersonate another person, or mislead us or third parties regarding the origin of Feedback.

You are solely responsible for the Feedback you submit and its accuracy. We assume no responsibility or liability for Feedback provided by you or any third party.

SECTION 12 – ERRORS AND OMISSIONS

Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors, update information, make changes, or cancel orders when information is inaccurate, including after an order has been submitted, without prior notice.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services, directly or indirectly:

(a) for unlawful or malicious purposes;
(b) to violate applicable international, federal, provincial, state, or local laws or regulations;
(c) to infringe our intellectual property rights or those of others;
(d) to harass, abuse, insult, harm, defame, intimidate, or otherwise mistreat our employees or any other person;
(e) to provide false or misleading information;
(f) to upload, download, transmit, use, or reuse material that violates these Terms;
(g) to distribute spam, junk mail, chain letters, or unauthorized promotional materials;
(h) to impersonate another person or organization; or
(i) to engage in conduct that interferes with another person’s use of the Services or that may harm Meowlunara, Shopify, or users of the Services.

You also agree not to:

(a) upload or distribute malicious code, viruses, or harmful software;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(c) collect or track personal information belonging to others;
(d) spam, phish, pharm, scrape, spider, crawl, or use similar methods; or
(e) interfere with or bypass security features of the Services or related websites.

We reserve the right to suspend, disable, or terminate access to your account without notice if we determine that you have violated these Terms.

SECTION 14 – TERMINATION

We may terminate these Terms or restrict your access to all or part of the Services at our discretion and without prior notice.

You remain responsible for all amounts owed up to and including the effective date of termination.

Sections relating to Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions that by their nature are intended to survive will remain effective after termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Information provided through the Services is made available for general informational purposes only.

We do not guarantee the accuracy, completeness, or usefulness of such information. Any reliance on information provided through the Services is at your own risk.

We disclaim liability arising from reliance on such materials by you, other visitors, or anyone who becomes aware of their contents.

EXCEPT WHERE EXPRESSLY PROVIDED BY MEOWLUNARA, THE SERVICES AND PRODUCTS OFFERED THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL ALWAYS BE AVAILABLE, TIMELY, SECURE, UNINTERRUPTED, OR ERROR-FREE.

SOME JURISDICTIONS DO NOT ALLOW OR LIMIT CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEOWLUNARA, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, SHOPIFY, OR SHOPIFY’S AFFILIATES SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES.

THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS LIMITATION APPLIES WHETHER LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANOTHER THEORY, INCLUDING CLAIMS RELATING TO ERRORS OR OMISSIONS IN CONTENT OR LOSS OR DAMAGE RESULTING FROM CONTENT OR PRODUCTS MADE AVAILABLE THROUGH THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Meowlunara, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, claims, and reasonable legal fees arising from:

  1. Your breach of these Terms or documents incorporated into them;

  2. Your violation of applicable law or third-party rights; or

  3. Your access to or use of the Services.

We will notify you of any claim subject to indemnification. A delay in notification will not relieve you of your obligations unless the delay materially harms your ability to respond.

We may control the defense and settlement of a claim at your expense, including selecting legal counsel, but we will not agree to a settlement imposing non-monetary obligations on you without your consent, which may not be unreasonably withheld.

You agree to cooperate with the defense of any indemnified claim, including by providing relevant documentation.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, void, or unenforceable, that provision will remain enforceable to the fullest extent permitted by law.

Any unenforceable portion will be treated as severed from these Terms without affecting the validity or enforceability of the remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision under these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies and operating rules posted through the Services, constitute the entire agreement between you and us concerning your use of the Services.

They replace any prior or contemporaneous agreements, communications, and proposals, whether oral or written, relating to the Services.

Any ambiguity in interpreting these Terms will not automatically be interpreted against the party responsible for drafting them.

SECTION 20 – ASSIGNMENT

You may not assign, delegate, or transfer these Terms or any rights or obligations under them without our prior written consent. Any attempted transfer without consent will be invalid.

We may assign, delegate, or transfer these Terms and our rights and obligations without obtaining your consent or providing prior notice.

SECTION 21 – GOVERNING LAW & DISPUTE RESOLUTION

These Terms of Service and any separate agreements through which we provide Services will be governed by and interpreted according to the laws of the Hong Kong Special Administrative Region.

Any dispute, controversy, difference, or claim arising from or relating to these Terms, including questions concerning their existence, validity, interpretation, performance, breach, or termination, will be referred to and finally resolved through arbitration administered by the Hong Kong International Arbitration Centre (HKIAC).

You agree that dispute resolution proceedings will take place solely on an individual basis and not as part of any class, consolidated, or representative action.

SECTION 22 – HEADINGS

Headings contained in these Terms are provided solely for convenience and do not limit or otherwise affect the interpretation of these Terms.

SECTION 23 – CHANGES TO TERMS

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, revise, or replace any portion of these Terms by publishing changes on our website.

You are responsible for reviewing our website periodically for updates.

Where required by applicable law, we will provide notice of material changes. Such changes will become effective on the date stated in the applicable notice.

Your continued use of or access to the Services following changes to these Terms constitutes your acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

support@meowlunara.com

Our contact information is provided below:

Email: support@meowlunara.com

Customer Service: (417) 441-2495

Business Address: Hongkong Chiropractic Clinic Limited
ROOM 7, 7/F BLOCK A, EFFICIENCY HOUSE, 35 TAI YAU STREET, SAN PO KONG, HONG KONG